1. Scope and who we are
This privacy notice explains how Backupta Inc. ("Backupta", "we", "us", or "our") handles personal data collected through this website and related sales, marketing, and business communications.
Customer content and personal data processed through the Backupta service are governed by the applicable customer agreement, data processing terms, and product documentation. This notice does not replace those agreements.
2. Information we collect
Depending on how you interact with us, we may collect:
- Form and contact data: your name, business email address, company, phone number, identity provider, estimated number of identities, and any message or other information you choose to provide.
- Business communications: correspondence, meeting details, feedback, and records of our interactions with you.
- Technical data: IP address, browser and device information, approximate location derived from an IP address, referral page, pages visited, timestamps, and security or diagnostic logs.
- Cookie choices: the consent selections needed to remember whether you allow analytics or marketing cookies.
Please do not submit sensitive personal data through public website forms unless we specifically request it.
3. Why we use personal data
We may use personal data for the following purposes and legal bases, as applicable:
- Responding to requests and arranging product discussions: to take steps at your request before entering into a contract and to pursue our legitimate interest in responding to business inquiries.
- Providing and improving the website: for our legitimate interests in operating, maintaining, understanding, and improving our website and communications.
- Security and misuse prevention: for our legitimate interests in protecting the website, our systems, and our users, and where necessary to meet legal obligations.
- Business communications: to provide requested information and, where permitted, relevant updates about Backupta. We rely on consent where consent is required by law.
- Analytics and marketing cookies: only with your consent where those technologies are used.
- Legal and operational needs: to establish, exercise, or defend legal claims, meet legal obligations, and manage corporate transactions.
5. International transfers
Backupta and its service providers may process personal data in countries outside your country of residence, including outside the European Economic Area or the United Kingdom. Where required, we use recognized transfer mechanisms and safeguards, such as adequacy decisions or standard contractual clauses.
6. Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this notice, including to respond to inquiries, manage a business relationship, maintain security, and meet legal, accounting, or reporting requirements.
Retention periods vary according to the type of data, the nature of the relationship, legal requirements, and whether the information is needed to establish or defend legal claims. You can update or withdraw your cookie choices at any time.
7. Security
We use technical and organizational measures intended to protect personal data against unauthorized access, alteration, disclosure, or loss. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
8. Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to the processing of your personal data, and to receive certain data in a portable format. Where processing is based on consent, you may withdraw that consent at any time without affecting earlier processing.
You may also have the right to complain to your local data protection authority. To exercise a right, contact us through our contact page. We may need to verify your identity before completing a request, and some rights are subject to legal exceptions.
10. Third-party links
This website may link to third-party websites or services. Their privacy practices are governed by their own notices, and we encourage you to review them before providing personal data.
11. Children's privacy
This business website is not directed to children, and we do not knowingly collect personal data from children through it. If you believe a child has provided personal data, contact us so we can review the request.
12. Changes to this notice
We may update this notice when our practices, services, or legal obligations change. We will publish the updated notice on this page and revise the last updated date.
13. Contact
For privacy questions or requests, contact Backupta through our contact page. Please describe the nature of your request and the country or region where you live so we can route it appropriately.