Backupta Extends Identity Resilience to Microsoft Intune

The IAM team is asked to get access working again. The endpoint team needs to understand which setting changed and whether it was intentional. Both need a recovery path that preserves the intended security requirements.

Backupta now extends identity resilience to Microsoft Intune, bringing configuration history and targeted recovery to this part of the access environment.

When device policy recovery becomes a business priority

Microsoft Entra ID manages identity and access, while Intune evaluates devices against the organization’s compliance requirements. When Conditional Access requires a compliant device, those requirements help determine whether someone can use a business application.

The impact of a mistaken policy change can extend to everyone it applies to. For security leaders, recovering that configuration belongs in continuity planning alongside the identity systems it supports. For IAM leaders, it means accounting for a dependency that may be operated by another team but still influences access.

Give the investigation a clear starting point

In the example above, the first task is to establish why devices no longer meet the policy. Intune’s audit logs provide a record of changes. Backupta adds backed-up configuration versions that teams can compare and use for recovery.

The team can examine the earlier policy alongside the current one and see the minimum Windows version that changed. They can also compare assignments and filters to check whether the policy’s targeting changed. That gives responders a specific correction to review, without reconstructing the previous configuration from tickets or memory.

Intune changes can be picked up through the Entra change feed within minutes, helping teams investigate recent configuration history.

What Backupta protects

That history covers the configuration and targeting behind device security and compliance:

• Configuration profiles and compliance policies, including encryption, Wi-Fi, VPN settings, and device requirements.
• Assignments and filters that determine which users or devices receive a policy.
• Noncompliance notification templates and BitLocker recovery keys stored in the directory.

A correct setting applied to the wrong population can still cause disruption, so the recovery scope needs to include both.

Recover precisely, then validate access

Here, the team can revert the unwanted policy setting while keeping unrelated changes in place. This limits the scope of the correction and reduces the risk of losing valid work during recovery. Backupta can also restore policies that were deleted or edited incorrectly.

When recovering into another tenant, Backupta translates the included and excluded groups into the target environment. Teams have less assignment mapping to rebuild by hand, and the intended audience remains part of the recovery workflow.

After the correction, the team still needs to validate device compliance and application access. Restoring the configuration is one step in resolving the incident; confirming that the affected employees can work again completes the operational check.

The comparison provides a record of the difference the team addressed. That helps responders explain the correction to colleagues reviewing the incident and gives future recovery planning a concrete example to work from.

Preserve the information needed for device recovery

Microsoft already provides ways to retrieve BitLocker recovery keys. Backupta backs up the keys stored in the directory, preserving a copy of the recovery information a team may need when unlocking an encrypted device.

Give IAM and endpoint teams a shared recovery process

The same incident can reach IAM, endpoint management, and the service desk through different symptoms. A shared starting point helps those teams agree on the correction without repeatedly rebuilding the context.

With Entra ID and Intune protected in Backupta, teams can review configuration history across both environments. IAM can investigate access-policy changes while endpoint administrators examine device policies and targeting, using the same platform to support the recovery.

Security Alerts for Microsoft Entra ID can include Intune components and reach teams through configured notification channels. This helps bring sensitive changes into the response process earlier, alongside the history needed to investigate them.

Bring Intune into your recovery plan

Start with the Intune policies your critical business workflows depend on. Review who they apply to, identify who owns their recovery, and walk through how the team would compare versions, make a correction, and validate access afterward.

This is the first phase of coverage. Short-term, we plan to add Scripts & Remediations and App Configuration policies, extending protection to device automation and managed applications such as Outlook, Teams, and Edge. We will share more ahead of Microsoft Ignite.

Intune protection is available through the Intune, Exchange, Teams & SharePoint add-on. Contact your Backupta Account Manager to enable it and review the policies to include in your recovery plan.