Why do you need IAM data backups: Lessons from Real-World Incidents

Integrate your CRM with other tools

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How to connect your integrations to your CRM platform?

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Techbit is the next-gen CRM platform designed for modern sales teams

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Why using the right CRM can make your team close more sales?

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In today's digital age, the importance of having reliable data backup solutions cannot be overstated. One of the critical areas where this is paramount is identity and access management. 

Okta is at the heart of your information systems, and an outage or mistake can cause major business disruptions and significant losses in productivity for both employees and customers. While data breaches and accidental deletions can occur, having a robust backup plan can make the difference between a minor inconvenience and a major operational crisis.

Learning from Incidents: The UniSuper Case

A stark reminder of the importance of data backup came in May 2024 when Google Cloud accidentally deleted the account of UniSuper, a $125 billion Australian pension fund.  This incident resulted in over 600,000 users being unable to access their accounts for more than a week.  Fortunately, UniSuper was able to restore its data and services through an unnamed third-party backup provider, highlighting the necessity of having backup measures in place.

The Risks for Okta Tenants

While the UniSuper incident involved Google Cloud, it underscores a broader point relevant to Okta tenants: large-scale deletions can and do happen. In environments managed by Okta, which is widely used for identity and access management, the accidental deletion of mass amounts of identities could be catastrophic. Such an event could disrupt access to critical applications and data, affecting business operations, customer satisfaction, and regulatory compliance.

Why Backing Up Okta Data is Crucial

  • Prevents Data Loss: Regular backups ensure that all identity and access management data is securely stored and can be quickly restored if necessary.
  • Minimizes Downtime: In the event of accidental deletions or other disruptions, quick recovery options reduce downtime and maintain business continuity.
  • Ensures Compliance: Regulatory requirements often mandate secure data handling and availability. Regular backups help meet these legal obligations.

Conclusion

In conclusion, the UniSuper incident serves as a cautionary tale for all businesses, emphasizing the critical importance of having robust backup solutions. For Okta tenants, the risk of mass identity deletions underscores the need for comprehensive backup strategies. By implementing these measures, businesses can ensure they are prepared for any eventuality, safeguarding their operations and maintaining trust with their users.

For more information on protecting your Okta tenant data, book a demo or email sales@backupta.com.

Stay Prepared, Stay Secure with Backupta.